Privacy Policy

01 Introduction

At Bitlab Developers ("we", "us", or "our"), we understand that confidentiality is critical, especially when developing custom software that handles sensitive data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our services or website.

02 Information We Collect

We collect different types of information depending on how you interact with us:

• Client Information: Personal details provided when you request a quote or sign a contract, such as Name, Email Address, Phone Number, and Company Details.
• Project Data: Data necessary for the development of your application. This may include logos, business logic, and database schemas.
• End-User Data (Processed on your behalf): In cases where we develop systems involving user management (e.g., School Systems), we may process data such as Student Names, Parent Phone Numbers, and Grades solely for the purpose of development and testing.

03 How We Use Your Information

We use the collected data for specific, legitimate business purposes:

• To provide, operate, and maintain our software development services.
• To process payments and generate invoices.
• To communicate with you regarding project updates, training schedules, or maintenance alerts.

04 Third-Party Service Providers

We do not sell your data. However, we may share data with trusted third-party vendors essential for functionality:

05 Data Security & Confidentiality

We employ industry-standard security measures to protect your information, including encryption and secure server architecture.

Confidentiality Agreement: As stated in our Service Contracts, Bitlab Developers binds itself to strict confidentiality. We will not disclose any proprietary business logic or user data found in your application to unauthorized parties.

06 Cookies

Our website may use cookies to improve user experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain website features.